Mantra Technologies : 10 Things Our Clients Like About Us
Mantra is not a typical Offshore Provider. It is neither a onshore-only consulting company. Mantra is a cross between two with best of the both worlds. Mantra's approach to Strategic Outsourcing is relationship based, technology oriented, delivery focused and knowledge centered.
The underlying philosophy speaks for enhancing value and ensuring customer delight. It is this philosophy and the commitment of Mantra's management that has resulted in enticing diverse organizations enter into long-term partnership with Mantra, and thereby successfully reaping the consequent rich rewards.
The value addition and strategic advantages derived out of this outsourcing partnership with Mantra is well recognized by organizations.
- An integrated service when it comes to offshore strategic outsourcing. It acts as a one-stop-shop for all the customers' requirements.
- Choice of delivery and pricing models that suit the customers' requirements.
- Performance based contracting, ensuring mitigated risks to the customers.
- Accountable to the customers and always delivers what is promised.
- Cultural diversity necessary for successful outsourcing.
- Well positioned from technology perspective, understands IT and business goals, share values, and information the same way the customer does.
- Believes in creating and protecting IP (Intellectual Property) of its clients with strong commitment.
- Strict adherence to all IP protection practices such as Mutual Non-Disclosure Agreements (NDA) with clients and employees, proper documentation procedure to ensure the transfer of IP rights to the client, protection at operation level (network isolation, physical isolation etc) customer material tracking and training & awareness of employees.
- State-of-the-art infrastructure with business continuity and disaster recovery mechanism that reduces the risk of its customers substantially.
- The risks & threats are mitigated with the help of Usage & Administration Guidelines, Security Policies & Procedures, Backup Policies & Procedures, Emergency Procedures, Regular Maintenance, and System Audits.
