Mantra Case Studies
| Application Development & Maintenance Customer – Large Financial Institution in NY Domain - Financial Challenges – Customer needed to - bring new version of product to the market faster, reduce the support cost of old, complex app, ability to find and retain the resources to work on old technology, realign current resources team towards newer version Mantra’s Solution – Mantra worked very closely with management and IT teams and designed 4 tier smart sourcing solution. Off-shoring was just a 1 tier. Entire project was broken in to 22 milestones with proactive risk mitigation process for all milestones. Value Addition • New product was beta launched 6 weeks ahead of schedule. • All 22 milestones delivered on time, • 41% reduction in maintenance cost of old app, • 22% reduction in support calls through code enhancement, • 12 hour turnaround time on level 1 and 2 defects in old application. |
Performance, Security & System Testing Customer – Midsize Independent Software Vendor (ISV) Domain – Financial / Telecommunication Challenges – with in-house team developing a very complex web based application, customer wanted an offshore testing team to quickly learn the app and perform performance, system and security testing. Major challenge was how to transfer the domain knowledge to the offshore testing team of 15 test engineers. Mantra’s Solution – Mantra came up with a very effective sourcing model by combining all onsite/offsite and offshore resource teams. It then formed special processes for communication and Knowledge Transfer (KT) phase. Finally, Mantra came up with master project plan with very tight deadlines. Mantra’s 1 project manager, 2 team leads and 15 test engineers executed that plan relentlessly to ensure successful delivery. Value Addition • Mantra’s offshore testing team exceeded all the expectations that customer had. • At the end of testing phase – this web based app was very well received by the end customers and provided a distinct competitive edge. • Mantra later moved on to maintain this application for the customer, with in-house team focusing on newer version. |
| Application Porting & Database Conversion Customer – Regional Healthcare Company Domain – Healthcare Challenges – With the new acquisition, the biggest challenge for this company was to integrate key database systems from both the companies. Making sure all data is covered, HIPAA secured and readily available. Another challenge was to ensure that applications are ported to the new .NET platform without losing any operational time. Mantra’s Solution – Mantra proposed onsite / offshore model. With very detailed analysis of both the systems and right combination of onsite/offshore resources Mantra was able to successful integration of both the systems. Project managers went a step further by creating contingency plans for every mile stone to ensure that all the deadlines are met. Value Addition – Successful and optimized integration of both the systems. • No loss of data, productivity and efficiency. • 0% down time. • Customer got a very quality applications, faster turnaround times. • And, resource scalability with faster ramp up and down times. |
Product Re-engineering / Optimization Customer – Midsize Independent Software Vendor (ISV) Domain – Banking / Financial Challenges – Customer needed to – find the hot-spots within the application, re-engineer and re-write those, improve the product quality, quickly port to the next generation of .NET framework, provide facelift to the application for better usability and get this all done in shortest amount of time. Mantra’s Solution – Starting with domain knowledge and understanding Mantra established technical leadership in offshore teams, worked very closely with management and IT teams, worked round the clock for effective time management, set increasingly harder timelines and met all those, improved code quality and application dependability. Value Addition – • Better end-user experience • Improved code quality and stable production release • Established monthly release cycle with set of features rolling in every month. • 100% increase in customer base within 9 months. • 8 hour turnaround time on level 1 and 2 defects in old application. |
| Data Warehouse (DWH) - Development and Maintenance Customer – Internet Automotive Sales and Marketing Company Domain – Automotive / eMarketing Challenges – With huge amount of information coming in from various sales channels customer needed a way to build intelligence from that information, empower sales force to accurately forecast and aggressively sell, provide detail analysis to end customers, provide online reporting functionality, dashboard metrics Mantra’s Solution – Starting with domain knowledge and technical understanding Mantra came up with robust and scalable data warehouse architecture in a very short time, once approved by a customer Mantra team proceeded to development and created prototype before final model, Value Addition – • Data warehouse in operation for around 3 years • Numerous features added since initial development • Around USD 3 million of revenue generated through custom reports generated through DWH. • Very low cost maintenance. • Fully automated ETL and reporting provided. |
