Case Study: Large Financial Institution in NY

Project – Outsourced Product Development (OPD)

Domain - Banking amd Financial Services

Challenges – Customer needed to - bring new version of product to the market faster, reduce the support cost of old, complex app, ability to find and retain the resources to work on old technology, realign current resources team towards newer version

Mantra’s Solution – Mantra worked very closely with management and IT teams and designed 4 tier smart sourcing solution. Off-shoring was just a 1 tier. Entire project was broken in to 22 milestones with proactive risk mitigation process for all milestones.

Value Addition
• New product was beta launched 6 weeks ahead of schedule.
• All 22 milestones delivered on time,
• 41% reduction in maintenance cost of old app,
• 22% reduction in support calls through code enhancement,
• 12 hour turnaround time on level 1 and 2 defects in old application.